Partnership

RACQ membership is enjoyed by over 1.6 million Queenslanders.

Members can enjoy a wide range of benefits including savings you can count on, help you can call on, advice you can trust, and connections you can be proud of.
As winners of the HIA-CSR Queensland Housing Award for the best Brisbane Display Home over $500K, its obvious that same desire to ensure the best for your customers holds true for Porter Davis.

RACQ Home Rescue

You’re Covered!

Even with new homes things can go wrong from time to time and we want to ensure all our customers are covered from the first day they move in.
As a valued customer, Porter Davis will provide one year’s complimentary RACQ Home Rescue subscription for your new house. Your RACQ Home Rescue subscription will be activated upon settlement of your new home.
So you relax and enjoy your new home, knowing that if ever an emergency arises, you can make a call you can count on, to RACQ Home Rescue on 1800 466 334.

Emergency help when homeowners need it

Even in the most robust and best-kept houses, things can go wrong and help is needed fast. RACQ Home Rescue covers leaks, bursts, blocks and locks and responds to the following 10 home emergencies.

  • Damaged roof, gutter or downpipe causing a leak internally
  • Power failure (excludes blackouts)
  • Broken heating or cooling systems
  • Blocked toilet, pipe or drain
  • Locked out of your house
  • Broken or damaged hot water system
  • Gas leak
  • Broken external door or window
  • Burst pipe

What RACQ Home Rescue covers

  • Qualified tradespeople. Fully accredited and trained plumbers, electricians and locksmiths.
  • 24/7 assistance with no surcharges for weekends or holidays.
  • Up to four call outs per year.
  • Full repair or make safe. Around 70% of incidents can be fixed on the spot. Those that can’t will be made safe and we’ll provide the option of an obligation-free quote
  • Value for money.
  • Coverage across Brisbane and the broader SEQ.

Key benefits

  • Fast resolution; RACQ arrive within 2 hours in over 90% of cases.
  • Peace of mind; when RACQ Home Rescue attends an incident there is no callout fee for attendance and includes up to one hour’s labour onsite with minor parts used at no extra cost.
  • Full repair or make safe: around 70% of incidents can be fixed on the spot. Those that can’t will be made safe and we’ll provide the option of an obligation-free quote.
  • Written Report; a job report detailing the problem, the work completed and any further recommendations will be sent to Porter Davis Homes.
  • Trusted tradespeople; RACQ Home Rescue tradespeople are professional, fully qualified Plumbers, Electricians and Locksmiths who all adhere to the exceptional standard levels of RACQ.
  • Access to a wide range of RACQ Member Benefits and discounts

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